In a statement issued yesterday, CICODEV Africa also spoke out on the conflict between the regulator of telephony and operators. After having listened to all parties concerned and conducted its survey, the consumer association said: “Both at the session of restitution of the study by the Artp and during subsequent exchange sessions, consumer associations in their great majority have marked their support for the Artp through press releases or public statements.
The Pan African Institute for Citizenship, Consumers and Development stresses that the positions and arguments of consumer associations, “are based on some principles recognized in international and national texts that guide their actions including: the right to information on the quality of services, the right to competition between service providers on the market, the right to informed choice, the effectiveness of social and territorial equity that enshrines the equality of citizens in access and quality service regardless of your area of residence.
Source:The Daily, January 5, 2022